A chance trip gave the idea
Abhishek Narayan and Devashish Sinha were both working in a bank in Belgium and earning a comfortable life in Belgium. They had plans of reaching to the top of their professions. But a chance visit of Abhishek to Jharkhand changed the course of their lives and the duo decided to improve the condition of bus services in the country.
Realized the difficulties of passengers
Abhishek found that the buses were running in unclean and unhygienic conditions and passengers were still being offered paper tickets that were too cumbersome for them, “I found the absence of customer support was a major problem in buses here. Buses were unclean and unhygienic and the journey was not comfortable. There were no trained staff either and even people who had made online bookings had to face problems in searching for their buses,” says Abhishek, to Chalgenius.
No transparency in business
He returned to Belgium and discussed the issue with Devashish and the duo decided to sort out the problem, “We also found that there was no clarity and transparency to bus owners regarding the number of transactions made daily. We decided to not only find a solution to the problem but also to make journey comfortable for the passengers,” he added.
The duo sensed a business opportunity
The duo then quit their jobs and returned to Jharkhand. They started Bus Yar in November, last year. Bus Yar is a mobility partner that connects bus partners with passengers, “We made a tie-up with bus operators in providing end-to-end services by maintain them to booking tickets online. We started with 3 buses and soon rose to 15 in the next two months. We increase their ratings to five star,” said Devashish to Chalgenius.
Digital ticketing during Covid-19
As covid struck, Bus Yar changed it business plan and got involved in paperless booking of tickets to given QR codes at counters, “We would offer them app for online ticket bookings, contact less tickets, cashless transactions and ease of doing business. The bus agents can install the app for paperless and contactless booking of tickets. The tickets could be booked both online and through digital QR code with the bus agent. It would help to save the jobs of thousands of agents. There would also be small counter on bus stands for passengers who do not have smartphone. We would scan their information and hard copy of QR code so that they do not face any problem whenever they travel,” said Devashish to Chalgenius.
“It would also help bus operators and owners to keep a track record of the tickets sold to maintain transparency and accountability in the business,” he added. The app of Bus Yar has been developed by an 18-year-old student.
Get in touch!
Keywords: Bus Yar, start-up, Jharkhand, Ranchi, Chalgenius
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